8baji Privacy Policy — Your Data, Protected
We take your privacy seriously. This policy explains exactly what data 8baji collects, why we collect it, how we use it, and what rights you have over your personal information.
This Privacy Policy governs the collection, storage, use, and disclosure of personal data provided by users of the 8baji online gaming platform at 8baji.pro. By registering an account or using any part of the platform, you consent to the data practices described in this policy. If you do not agree with any part of this policy, you should not use the platform.
This policy applies to all personal data processed by 8baji in connection with your use of the platform, whether you access it from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or anywhere else in Bangladesh. We handle your data with care and in accordance with applicable data protection principles.
1. Information We Collect
8baji collects personal data in several ways: directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party sources such as payment processors and KYC verification providers. The categories of data we collect include:
Identity & Registration Data
Full name, date of birth, national ID or passport number, residential address, email address, and mobile phone number. Collected at registration and during KYC verification.
Financial & Payment Data
Transaction history, deposit and withdrawal amounts, payment method identifiers (e.g. bKash or Nagad mobile number, bank account details). We do not store full card numbers or full mobile banking PINs.
Device & Usage Data
IP address, device type and operating system, browser type and version, pages visited, session duration, game activity logs, and click patterns. Used to improve the platform experience and detect fraud.
Cookies & Tracking Technologies
Session cookies, persistent cookies, and local storage tokens used to maintain your login state, remember preferences, and measure platform performance. See the Cookies section below for full details.
2. How We Use Your Information
8baji uses the personal data we collect for specific, legitimate purposes directly connected to operating a safe online gaming platform for Bangladesh players. We do not use your data for purposes incompatible with those stated below.
Primary Uses of Your Data
- Account creation, identity verification, and KYC compliance to meet our age-verification and anti-fraud obligations.
- Processing your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, and maintaining accurate transaction records.
- Providing customer support, responding to queries, and resolving disputes related to your account or gaming activity.
- Sending you transactional notifications (deposit confirmations, withdrawal status, security alerts) and, where you have consented, promotional communications about bonuses and new games.
- Improving the 8baji platform by analysing usage patterns, fixing bugs, and tailoring the experience to better serve Bangladesh players.
Compliance & Safety Uses
- Detecting and preventing fraud, money laundering, multi-accounting, and other prohibited conduct as defined in our Terms and Conditions.
- Fulfilling our responsible gaming obligations, including enforcing self-exclusion requests, deposit limits, and age restrictions.
- Complying with any lawful requests from law enforcement or regulatory authorities, where we are legally required to do so.
3. Legal Basis for Processing
8baji processes your personal data on the following legal bases: (a) Contract performance — processing necessary to provide the services you have registered for, including account management, payment processing, and game delivery; (b) Legal obligation — processing required to comply with applicable laws, including anti-money-laundering rules and age verification requirements; (c) Legitimate interests — processing that serves 8baji's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights; and (d) Consent — where you have given specific, informed consent for a particular use of your data, such as receiving promotional emails or push notifications.
Where your consent is the basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. To withdraw consent for marketing communications, use the unsubscribe option in any marketing email or contact support.
4. Data Sharing and Disclosure
8baji does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share data only in the limited circumstances described below, and only with parties who are contractually required to handle your data with equivalent care.
Parties We May Share Data With
- Payment service providers (e.g. bKash, Nagad, Rocket, Dutch-Bangla Bank, City Bank, BRAC Bank) — solely to process your transactions and verify payment method ownership.
- KYC and identity verification providers — to fulfil our legal obligation to verify the age and identity of all registered players.
- Game content providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi — limited session data necessary to load and operate their games within the platform.
- Law enforcement, regulatory bodies, or courts — where we are legally compelled to disclose data, or where disclosure is necessary to protect the safety of players or the public.
In the event that 8baji's business is acquired, merged, or transferred to another entity, your personal data may form part of the transferred assets. In such an event, we will notify affected players in advance and ensure the receiving entity is bound by equivalent privacy obligations.
5. Cookies and Tracking Technologies
8baji uses cookies and similar tracking technologies to operate core platform functions, improve your experience, and analyse how users interact with the site. A cookie is a small text file stored on your device by your browser when you visit a website.
You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 8baji platform — in particular, essential session cookies are required to keep you logged in and to process transactions securely.
Types of Cookies We Use
- Essential cookies — required for login sessions, security tokens, and processing transactions. Cannot be disabled without breaking core functionality.
- Analytics cookies — used to measure page views, session lengths, and feature usage so we can improve the platform for Bangladesh players.
- Preference cookies — remember your language setting, display preferences, and other personalisation choices across sessions.
6. Data Retention
8baji retains your personal data for as long as your account remains active, and for a period thereafter as required by our legal and compliance obligations. For most categories of data, the post-closure retention period is five years from the date of account closure, in line with standard financial record-keeping requirements. Transaction records and KYC documents may be retained for longer periods where required by applicable law.
When your data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 8baji will securely delete or anonymise it so that it can no longer be linked back to you as an individual.
7. Data Security
8baji employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. While no system can guarantee absolute security, we take every reasonable precaution to protect the data entrusted to us by Bangladesh players.
SSL Encryption
All data transmitted between your device and 8baji servers is protected by SSL encryption. Look for the padlock icon in your browser address bar to confirm you are on a secure connection.
Access Controls
Access to your personal data within 8baji is restricted to authorised personnel who need it to perform their job functions. All staff with data access are bound by confidentiality obligations.
Monitoring & Incident Response
8baji monitors its systems continuously for security threats. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected players promptly and take immediate remedial action.
8. Your Privacy Rights
As a user of the 8baji platform, you have rights regarding your personal data. 8baji respects these rights and will respond to valid requests within a reasonable timeframe. To exercise any of these rights, contact our support team at [email protected] with the subject line "Privacy Rights Request".
Rights Available to You
- Right of access — you may request a copy of the personal data 8baji holds about you, along with information on how it is used.
- Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
- Right to erasure — in certain circumstances, you may request that we delete your personal data. This right does not apply where we are required by law to retain the data.
- Right to restriction — you may ask us to restrict the processing of your data in certain situations, for example while a rectification request is being investigated.
- Right to data portability — you may request a structured, machine-readable copy of the personal data you have provided to us, to transfer to another service provider.
- Right to object — you may object to processing of your data based on legitimate interests, including profiling. You may also withdraw consent for marketing communications at any time.
8baji will respond to all verifiable privacy rights requests within 30 days. Where a request is complex or numerous, we may extend this period by a further 30 days and will notify you accordingly. We will not charge a fee for handling your request unless the request is manifestly unfounded or excessive.
9. Children's Privacy
The 8baji platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If you believe that a person under the age of 21 has provided personal data to 8baji, please contact us immediately at [email protected] so that we can take appropriate action, including deleting the data and closing any associated account.
8baji uses age verification measures at registration, including KYC document checks, to enforce the 21+ requirement. Any account found to be held by a person under 21 will be immediately suspended, all associated data reviewed, and the matter handled in accordance with our Terms and Conditions.
10. Third-Party Links
The 8baji platform may contain references to third-party services, such as game providers or payment partners. These third parties operate their own platforms and privacy policies, which are independent of 8baji. We are not responsible for the privacy practices of any third-party service. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of 8baji.
11. Changes to This Privacy Policy
8baji reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will publish the revised policy on this page with an updated effective date. Where a change significantly affects how we use your personal data, we will notify registered players via the platform's notification system or by email to the address registered on your account.
Your continued use of the 8baji platform after any changes to this policy take effect constitutes your acceptance of the revised policy. If you do not agree with the revised terms, you must stop using the platform and may request account closure by contacting support.
12. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to report a data concern, please contact the 8baji privacy team. Our support team is available 24/7 in both English and Bengali to assist players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all of Bangladesh.
Email (plain text, not a link): [email protected]
Your Privacy Is Our Priority
Now that you know how 8baji protects your data, explore the platform with confidence. Cricket betting, live casino, and slots are all waiting for you.
Login to 8baji View FAQ